All customer queries are now serviced via our Help Centre.
If you need help with orders, delivery, products, website or account, visit the Help Centre here, or click the FAQ tab on our menu.
Use the fast tracked service portals above the 'get more information' section to submit your query : Make a change to my order, Report an issue with my order, Report an issue with delivery. Please note, you must submit any order related queries via our Help Centre. You will not receive a response if you continue your submission below, this form does not get sent to our customer service team.
Other Queries
PLEASE NOTE, DUE TO MISUSE OF OUR CONTACT FORM, WE HAVE CLOSED OFF OTHER QUERIES FOR THE TIME BEING. IF YOU NEED ASSISTANCE WITH YOUR ORDER/DELIVERY, SUBMIT YOUR QUERY VIA THE HELP CENTRE. IF YOU HAVE ANY QUESTIONS ABOUT OUR PRODUCT OR FARMING, FIND OUT MORE ON OUR HELP CENTRE.
Contact
Note our old telephone number is no longer in use.
Our operational hours are 9am to 5pm weekdays (AWST).